Terms of Service
Your rights and responsibilities when using TaxLoom
Last updated: November 6, 2025
Please Read Carefully
These Terms of Service constitute a legally binding agreement between you and Ajaccts Software Limited (Company No. 11440586), operating as TaxLoom. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account or using TaxLoom, you agree to these Terms, our Privacy Policy, and Cookie Policy.
2. Eligibility
To use TaxLoom, you must:
- Be at least 18 years of age
- Provide accurate information during registration
- Comply with all applicable tax laws
3. Account Security
You are responsible for:
- Maintaining the confidentiality of your password
- All activities under your account
- Notifying us immediately of unauthorized use
4. Services & Features
Tax Preparation
Guided interview, automatic calculations, crypto tax support
E-Filing
Federal and state returns, direct deposit, IRS submission
5. Free Trial & Subscription
30-Day Free Trial
- Access to all Premium features for 30 days
- No credit card required to start
- E-filing requires paid plan purchase
- One trial per user
6. User Responsibilities
When using TaxLoom, you agree to:
- Provide accurate, truthful tax information
- Review all calculations before filing
- Use services for lawful purposes only
- Not share your account with others
- Not attempt to hack or compromise security
7. Intellectual Property
All content and functionality are the exclusive property of Ajaccts Software Limited and protected by copyright, trademark, and intellectual property laws. TaxLoom is a registered trademark of Ajaccts Software Limited.
8. Disclaimers & Guarantees
⚠️ Important Disclaimer
TaxLoom provides tax software. We are not a CPA firm or tax attorney. For complex situations, consult a licensed tax professional.
Accuracy Guarantee
If our software causes a calculation error resulting in IRS penalties, we'll reimburse up to $100,000.
Maximum Refund Guarantee
We guarantee your maximum refund when using TaxLoom compared to filing manually.
9. Limitation of Liability
Our total liability for any claims shall not exceed the amount you paid in the past 12 months.
10. Termination
We may suspend or terminate your account for violations of these Terms. You may delete your account anytime by contacting support.
11. Governing Law & Disputes
These Terms are governed by the laws of England and Wales. Disputes shall be resolved through the courts of England and Wales. Our registered office: 3 The Yews, Mill Street, Rocester, Uttoxeter, ST14 5LZ, United Kingdom.
12. Contact Information
TaxLoom Legal Department
Company: Ajaccts Software Limited (Company No. 11440586)
Address: 3 The Yews, Mill Street, Rocester, Uttoxeter, ST14 5LZ, United Kingdom
Email: legal@taxloom.io
Phone: +44 7908 179574
Support: Contact Form
Effective Date: November 6, 2025. Related policies: Privacy Policy | Cookie Policy